Free Shipping On Every Order 30-Day Easy Returns Discounts Daily ★★★★★ "Perfect fit, install took 5 minutes." — Verified Buyer
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Frequently Asked Questions

Everything you need to know before you hit checkout — shipping, fitment, returns, payment, account privacy and product requests, all in one place.

Shipping
Orders ship in 5–10 business days. Shipping is free on every order, every time. We currently ship within the United States only — once your order ships, you'll get an email with tracking.
Fitment
Every product page lists exact vehicle compatibility before you buy. If something doesn't fit as described once it arrives, we'll send a replacement or a full refund — whichever you'd rather have.
Returns & Issues
You've got 30 days to return an unused item in its original condition (a couple of photos to confirm it's undamaged and we're good). Arrived damaged or defective? We replace it or refund it, no questions asked — just reach us through Message Us or the Contact page.
Discounts

Here is every way to save at M1 Auto and how each one works. Most of them stack, so you can combine them on the same order.

Build Your Package — up to 30% off. Pick items in the package builder and the discount applies automatically in your cart. The more you add, the bigger the discount:

  • $30+ in your package: 10% off
  • $40+: 15% off
  • $50+: 20% off
  • $80+: 25% off
  • Over $100: 30% off

15% off orders of $50 or more. Spend $50 or more and you get 15% off the regular-priced items in your cart, automatically at checkout — no code needed. Items already on sale and items in a Build Your Package deal don't get this extra 15%, but they still count toward your $50.

Points — $5 off for every 500 points. Earn points on every order, then redeem them on your Perks & Rewards page for a one-time $5-off code. The code is good for 24 hours, and if you don't use it in that time your points are returned. Gold members earn 8 points per $1 and Platinum members earn 12 points per $1 (Members earn 5).

Affiliate reward — one-time 15% off. Gold and Platinum members can post about their purchase, tag M1 Auto and submit the link on their Perks & Rewards page. Once we approve it, you get a popup on your dashboard with your personal 15% off code. Copy it and paste it into the discount box in your cart.

Friend referral. Share your referral link from the Perks & Rewards page. A friend who signs up through it gets 100 bonus points and a one-time 10% off welcome code.

How discounts combine: your codes (points, affiliate reward and welcome codes) stack with each other and with the automatic discounts. Two things work differently:

  • Items in a Build Your Package deal get the package discount only. They don't get the extra 15% for $50+ orders, but their price still counts toward reaching $50, so a package can help unlock the 15% on the other items in your cart.
  • Items already on sale don't get the extra 15% either, and they count toward your $50 the same way.

Example: a $60 package plus a $30 regular-priced item. The package gets its own tier discount, your cart total is $90 so the 15% unlocks, and the 15% comes off the $30 item.

Good to know:

  • Every code is personal to your account and works one time only.
  • Shipping is always free, so there's nothing to unlock there.
  • Points earned on an order that is returned or cancelled are deducted to match.
  • Have a code that won't apply? Message us through the Contact page and we'll sort it out.
Payment
We accept all major credit and debit cards plus a few secure alternatives at checkout — whatever shows up as an option in your cart is safe to use.
Account Privacy

Your trust matters to us. Your M1 Auto account exists to make ordering easier and to power your garage, rewards and order history — nothing more.

  • Your password stays yours. Sign-in is handled by Shopify's secure account system. We never see or store your password.
  • Your payment details are never stored by us. Cards are processed through Shopify's encrypted checkout, so your full card number never touches our site.
  • We only use your info to run your account. Your name, email, saved vehicles, favorites, points and order history are used to fulfill orders, show your garage and rewards, and contact you about your orders.
  • Only you can see your account. Your garage, favorites and order history are shown only to you when you are signed in.
  • We do not sell your personal information.

Want a copy of your information, or want your account and data removed? Just send us a message through the Contact page and we'll take care of it.

Request a Product

Can't find what you're looking for? Tell us and we'll do our best to get it in.

Sign in to your account, then go to your Account Dashboard and use the “Request a Product” or “Contact Us” button to send us a message. Please include:

  • Your name and email
  • What you'd like to see in the store
  • Any variations (size, color, finish, vehicle fitment) and other specifics

The more detail you give us, the faster we can track it down.

Still stuck on something?

Message Us →

Message Us

Got a question about fitment, an order, or anything else? Send us a message and we'll get back to you by email.

We usually reply within one business day.